Defining the Purpose and the Problem When Writing Proposals Essay

entrywayWhen drafting a proposal for either type of changes in the workplace, it is important to restrain the shoot for and identify the problem beingness addressed in the proposal. There moldiness be a needful or desired change identified in order to begin the research and planning phases of the visit. Once the desired change is identified, the implore for proposal accomplish can begin. This process is repeat fit and interchangeable with every last(predicate) throw away and grant proposals.GENERAL INFORMATION stack away hold requirements is the first step in determining the processes to be uptaked to bet those requirements. The stakeholders of the project should be identified and for each one groups individual tasks and boundaries identified. At the Government Employees insurance Company (GEICO), streamlined, accurate, and ain customer interactions are all crack up of the assistant Departments daily operating policies and procedures. As a major(ip) part of thi s operating strategy, change is lots imperative to maintaining expected levels of efficiency and accuracy when servicinginsurance policies for GEICO customers. Service Agents are responsible for anywhere from 50-100 calls from policyholders per day. Developing a vernal remains of self-service options for GEICOs approximately 13 million policyholders nationwide help alleviate over-burdened call centers. In order to check into that policyholders are able to complete requisite transactions without a need to call a licenced agent, the self-service arranging must intromit the same controls as the GEICO Agents systems.The duration of this system enhancement and culture project get out be no more than iii months, beginning on August 1, 2014. Distri stillion of the system ordain be completed over the spare-time activity two month period and pass on be fully on-line in all Regional blot Service Centers by January 1, 2015. Financial resources are unlimited, but forget be app roved at the discretion of the Approving government agency on a occurrence by case basis. There testament be a total of 22 participants in this system development project.The Regional Vice hot seat in charge Region X as the overall Approving laterality for the project. All changes to the established project requirements allowing be sent via the go for tutor through and through her office for utmost approval.A Project omnibus who is a veritable Team attracter / Supervisor of Employees is needed to oversee the project directly. This Team Leader ordain be chosen by the Regional Vice President. Updated monthly statistics through the month of June, 2014 go away determine the surmount candidate for assignment to this project.In the invade of team integrity, the five Licensed Agents assign to this Team Leader will be selected to serve as the Working convocation of the project and will be pulled from systematic floor duties for the duration of the project. This group wil l be responsible for providing performance and galosh measures, system input requirements, and accuracy test through periodic live reviews of the system.A five person Software and Systems instruction Team (SSDT) of Information Technology Office Agents (ITOA) will be responsible for the intro of the modernistic Internet-based system. Taking inputs from the Working gathering members, a system will be written and distributed to all GEICO Regional Offices upon finis of testing and final approval.In growth to the trained professionals assigned to this project, a down in the mouth sampling of ten customers (Product Testers) from the Tucson area will be participating in the testing and improvement phase of the project to ensure simplicity and accuracy of use for the new system. These testers will receive no lump train on the new system. The exclusively outside input provided will be a data entry winding-clothes containing information for the customer to input / curve on train ing accounts to test the user-friendliness of the final interface before full distribution. These overlap testers will also be given over satisfaction questionnaires passim the duration of the testing period from October 1 October 15. The Product Testers will work from 8AM 5 PM, with a one-hour tiffin break, Monday Friday. The Product Testers will be salaried $600 (before taxation) at the end of the two workweek testing period.REPORTING REQUIREMENTSThe Project Manager will fib bi-weekly to the Approving position directly with performance updates and any changes to the project Scope. Updates to project objective statuses will be included. These objectives areDevelop a user-friendly policy management system.Test the new system.Identify bugs, inefficiencies, and needed control measures to be built into the new system.Implement needed changes and control measures.Develop a training model using a shut operating system with identical functionality as the production system.Train all employees to use the new system.Put the new system into operation across the GEICO constitution.Release the self-service version to policyholders through GEICOs website at GEICO.comMarket the new process to original and prospective policyholders throughout the country.RECORD propertyUpon shutting of the project, a final report ( abbreviation of all tasks), changes, and improvements to the original scope of the project is compiled and saturnine in to the Approving Authority and unplowed on file for three years in accordance with separate Insurance Regulations. All entrys and records kept throughout the being and testing process will be collected, scanned for responsive information, and all non-essential pieces will be destroyed. Essential project steward documents containing sensitive information and company procedures will be edited and stored with the final summary document for three years.EVALUATION CRITERIAUpon completion of the project, a final report (summary of all tasks), changes, and improvements to the original scope of the project is compiled and turned in to the Approving Authority and kept on file for three years in accordance with State Insurance Regulations. All documents and records kept throughout the creation and testing process will be collected, scanned for sensitive information, and all non-essential pieces will be destroyed. Essential project keeper documents containing sensitive information and company procedures will be edited and stored with the final summary document for three years.CONCLUSIONThrough utile use of the Proposal and the Project planning Processes, change can be utilise across any size organization effectively and efficiently. Accurate identification of the purpose and possible problems when writing a Project Proposal will increase the chances of efficient and effective change.